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FAQS

Formulated by our professional herbal wellness team.

How does shipping work?

We currently ship from our U.S. warehouse to most U.S. states within 2–3 business days, with free shipping across the U.S.

How to cook and important notes?  

Add 600–900 mL of water and bring to a rolling boil over high heat. Reduce to medium heat and simmer for 20 minutes.
If using a wellness kettle or herbal pot, simply set the timer for 30 minutes.

 

If the water level in the pot runs low during cooking, you may add boiling water midway.

 

Drink only the broth. Do not consume the herbal ingredients.

 

Important Notes:

  • Prepare the herbal broth as soon as possible after receiving it. Do not wait several days to cook it, as the herbal formula is designed based on your current wellness needs.
  • Avoid drinking the herbal broth right before bedtime.
  • Do not drink the broth straight from the refrigerator while it is cold. It is best enjoyed warm. In summer, the broth may be enjoyed at room temperature. Avoid drinking it ice-cold, as very cold beverages may be uncomfortable for the digestive system.

How do I know it wil be effective?

Our blends are rooted in 2,500 years of Traditional Chinese herbal practices and informed by 20 years of clinical experience. We continuously refine our herbal blends by staying current with the latest research.

What does this taste like?

Each blend has its own unique flavor, naturally infused with the aroma of the herbs. Because we use gentle herbal blends, the flavor is mild and easy to enjoy.

 

In Guangdong, China, this type of nourishing soup is often enjoyed as part of a weekly or monthly wellness routine — a familiar tradition loved by people of all ages.

You can also adjust the flavor of your herbal soup according to your personal preference. Please refer to “Enhance the Soup’s Flavor” for suggestions on how to customize the taste.

How often should I purchase herbal soup each month?

This depends on your individual needs and circumstances. In general, 1–2 times per month is recommended.

 If you feel you need more focused support for certain wellness goals, you may choose to enjoy it more frequently.

Is there anyone who should not take these herbs?

HolosVital uses food-grade organic herbs that are generally safe for most people. There are no known interactions with supplements.  

No specific interactions have been identified. However, individual responses may vary.

 

We do not recommend herbal soup for:

1. Women who are trying to conceive or are pregnant.

2. Children under 3 years of age.

3. People experiencing acute medical conditions.

4. People with serious medical conditions.

 

This is not a complete list of all possible interactions. Always consult your healthcare provider to determine whether any herbs may interact with medications or other supplements you are taking.                                                   

                                                                                                                                                            

Why do you need a photo of my tongue?

The tongue is considered to be the window to your well-being. 

Why do you need a photo of eyelid?

The Distribution and Dynamic Movement of Body Fluids in the Exterior

Do I need to retake the “Find Your Personalized Herbal Formula” questionnaire every time I purchase a herbal blend?

Yes. We recommend completing the questionnaire before each purchase. Our professional herbal wellness team will review your questionnaire and recommend a personalized formula based on your current needs. You can then place your order.

 

Because herbal soups are designed to be matched to an individual’s body type and current needs, completing the questionnaire each time helps us recommend the most suitable formula for you.

If my family member or friend has similar wellness concerns, and my personalized formula worked well for me, can they order the same formula directly?

We do not recommend it. Even when two people have similar wellness concerns, their individual needs and body types may not be exactly the same.

 

We recommend that each person complete the “Find Your Personalized Herbal Formula” questionnaire. Our professional herbal wellness team will review the responses and recommend a personalized herbal formula that is better suited to their individual needs.